Please take some time to read our Terms & Conditions of business.
1. OVERVIEW
1.1. Wavelength Marketing Ltd (hereinafter “Wavelength”), a company registered in England with registration number 07052761,
VAT Number 136 4505 24 and registered address of 10 Hylton Street, Birmingham, B18 6HN, UK, offers marketing advice, insight, training and design.
1.2. These Terms & Conditions are the only ones under which Wavelength conducts business. No other written or oral Terms and Conditions apply.
2. TERMS OF PAYMENT
2.1. Terms of payment for UK-based clients: 50% of the amount stated on the signed quotation must be transferred to Wavelength’s bank account (HSBC
Sort Code 40-11-18; Account number 14423585; IBAN number GB56HBUK40111814423585, SWIFT code HBUKGB4B) before work can commence.
This should take place within ten working days of the date that accompanies signed acceptance of the quotation.
2.2. The quotation for fees is provided based on a briefing for the project. Should the project vary from the proposal or any agreed revision, Wavelength
reserves the right to adjust the original fees quoted. Wavelength Ltd will always endeavour to advise the client in advance in any such case.
2.3. All invoices for UK-based clients should be settled within 30 days of the submission date. This applies to one-off invoices and invoices due in line with
the payment schedule outlined in the signed quotation. In the event of delayed payment, interest shall be accrued at a rate of 5% per month above the
prevailing Bank of England base rate.
2.4. The quotation provided is valid for four weeks from the date of submission.
2.5. Terms of payment for clients that are based outside the UK i) 50% of the total fee must be paid to secure the booking ii) The remaining 50% must be paid
no later than three weeks prior to the date the project is due to commence on. A failure to meet either of these points will result in Wavelength Marketing
releasing the dates.
2.6. Where appropriate the prevailing rate of VAT (Value Added Tax) will be added to Wavelength’s fee.
3. TRAVEL, SUBSISTENCE & OTHER EXPENSES
3.1. Transportation costs incurred as a direct result of travelling to/from a client’s office or any other location directly related to the project will be reimbursed
i) in line with Her Majesty’s Revenue and Customs (HMRC) mileage rates at that time, or ii) the cost of a standard-class rail ticket (including other forms of
public transport at a standard rate). Air travel in excess of a three-hour flight time will be business class and will be paid for directly by the client.
3.2. For projects that require an overnight stay the client will be liable to provide accommodation, where reasonable, within five miles of the client site at a
minimum of 4 Star Grade (AA or RAC). This will be paid for directly by the client.
3.3. For projects that require an overnight stay the client will be liable to provide subsistence of £50 for an evening meal and £15 for breakfast.
3.4. Settlement of expenses will be made within 30 days of submission by Wavelength.
3.5. Where possible, international travel expenses incurred by Wavelength will be settled by the client prior to departure.
3.6. All international bank transfer costs will be covered by the client.
4. LOCATION
4.1. Where reasonably possible, meetings, training and presentations will be held at the client’s office. When this is not possible the client will be responsible
for raising and settling the invoice directly with the venue.
5. DESIGN & PRODUCTION COSTS
5.1. Two rounds of design changes are accounted for in the quoted cost. Beyond that, the client will be liable to pay additional expenses, for a fee agreed
between Wavelength and the client.
5.2. Wavelength design fees do not cover production, build or any additional expenses apart from general studio expenses. Wavelength will always endeavour
to give an approximate indication in advance for budgeting purposes.
5.3. Production costs such as photography, illustration, new image / graphic design, typesetting, retouching, copywriting, research costs, trademark searches
and registrations, prototypes and printing will, if required, be estimated in full at the appropriate stage of the project.
5.4. All costs are subject to a 30% handling and administration charge, e.g. print management.
6. DURATION AND TERMINATION OF PROJECT
6.1. Design projects are broken down into a series of separate stages, from design concept through to overseeing production. The number of stages will be
defined in the proposal and may vary from project to project. The commissioning of one stage does not imply a commitment to any subsequent stage.
6.2. In the event of Wavelength’s appointment being terminated or postponed for any reason, the client shall pay any fees accrued to the end of the
commissioned stage, as well as any other costs incurred on the client’s behalf to complete that stage of the project.
6.3. In the event of a cancellation being made by the client within ten working days of the agreed service delivery date, a cancellation fee, equal to the full
amount due, is payable by the client to Wavelength. The cancellation of a project must be notified in writing.
6.4. Any queries regarding an invoice must be made in writing within seven days of the date of the invoice. In the absence of any written notice, the invoice
will be deemed to be correct.
6.5. In the event of any breach of these terms, Wavelength reserves the right to withdraw its services. All fees, production and additional expenses then
levied shall become payable immediately, together with fees, production and other costs for any outstanding work on that stage.
6.6. Completion dates are forecast by Wavelength on the basis of the project proposal. They are dependent on the client providing any information such as
design approval, copy, diagrams, images or visual references required at the commencement of a given stage. Any delay from the client may result in
deadlines being adjusted. Wavelength will not be held responsible for any loss due to services not being completed for this reason.
6.7. Wavelength reserves the right to terminate the contract in the event of a client being in breach of these Terms and Conditions.
7. COPYRIGHT
7.1. The client agrees that it shall not use at any time any concept prepared by Wavelength in the course of this project and presented to the client, or
anything reasonably similar to any such concept, other than that selected by the client as the final design.
7.2. Copyright for all original work shall belong to Wavelength and shall continue to so belong if the project is cancelled by the client. Once the project has been
completed and payment received in full, Wavelength shall assign to the client, upon request, copyright of all work undertaken.
7.3. The rights to bought-in items such as illustration or photography will be subject to separate negotiations. Original illustrations and photographs normally
remain the intellectual property of the photographer or illustrator.
8. CONFIDENTIALITY
8.1. Wavelength will treat the terms of this appointment and all material produced by us or supplied by the client as confidential and will not reveal the details
of the same to any third party without the client’s prior consent.
8.2. The client agrees to provide, at Wavelength’s request and expense, copies of printed material and to allow us to photograph completed projects. The
client shall not object to the use by us of any material, the copyright of which is assigned to the client in accordance with these Terms and Conditions, for
our own publicity and promotional purposes.
9. DIRECT ACCESS
9.1. In the event that we subcontract work in respect of any project covered by the terms of this agreement, you agree that you shall not enter into any
agreement with the subcontractor for a period of 12 months, commencing from the date on which the project is completed.
10. PROOFING
10.1. It is the responsibility of the client to check and approve the content of all work submitted including text, photography, illustrations, technical drawings
and artwork. It is also the client’s responsibility to sign off colour proofs, running sheets or PDF files and any other work submitted to proceed to the next
stage. Wavelength shall not be held responsible for any errors which are not corrected by the client.
11. LIABILITY
Wavelength
11.1. accepts no contingent liability for the services it offers as per this quotation.
11.2. shall not be liable for any delay in, omission or error in any service or material purchased for your account in the absence of any neglect or default on our part.
11.3. shall not be responsible for failure to rectify errors in any work submitted to the client, unless these have been clearly corrected and notified to us.
11.4. shall not be liable for any loss to the client arising from a delay in delivery of bought-in items such as illustration or printing.
12. LEGAL JURISDICTION
12.1. These foregoing Terms & Conditions shall be governed by the laws of England. English courts have jurisdiction to adjudicate any dispute.